What do Customers Say about Your Customer Service?
An overwhelming 95% of respondents cite customer service as important in their choice of and loyalty to a brand. And 61% of our respondents have switched brands due to poor customer service
Why Do Customers Leave Loyalty Programs?
Loyalty programs are there to retain customers, right? It is to build a strong loyal customer base that we use them in our businesses. And until now, all that you’ve been caring for is how great loyalty programs are in driving profit and how to get more customers to join your program. But, did you …
How to Drive Profit through the Correct Use of Offers, Coupons, and Discounts
Discounts and deals! Honey to our ears! So they are to your customers too! However, as much as offers can be maneuvered as a tool to attract leads and build customer loyalty, its overuse can end up in incurring losses to the business. So, what are some ‘profitable’ ways in which you can give away …
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Why does Email Marketing Never Fail to Generate Leads?
Well, stats first – while 42% of businesses say email is one of their most effective lead generation channels, 88% cite email as the most effective lead generation tactic. What’s the secret? Without much ado, let’s get to the meat of it. 1. Higher ROI Email has a median ROI (Return of Investment) of 122 …
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Using ShoutOUT Collect: Where and How
In our previous article, we introduced to you ShoutOUT Collect, our form solution which has been in use for some time now as an additional feature in ShoutOUT, our CRM platform. I’m pretty sure that the first impression ShoutOUT Collect created was good, and I’m gonna make it better by talking about some of the …
What Do You Do with Your CRM Tool?
“If our customers are not happy, we will go hungry” – This is the first thing our CEO has set for us to see when we log into the team collaboration platform of ShoutOUT Labs. Well, that sentence says it all, doesn’t it? Angry, disappointed customers? Not even in dreams! In any business, it is …
Dos and Don’ts in Email Marketing Subject Lines
It’s true that many more new ways have been introduced to reach out to your customers with the advancement in technology, but be assured that email marketing still holds a firm and important position
Isn’t It Time You Thought about a Type of Ads Better than Banner Ads?
What is native advertising? Well, you can be assured that native advertising is NOT any of the following. This is totally not native advertising Yeah, it’s true that these are the kinds of ads which you and I usually come across on the net, asking us to sign up for their newsletters, buy their products, …
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There’re Some Facts About Your Customers Which You Should Never Ever Forget — Do You Know What They…
Another year just began 😁, and I bet you are still celebrating it 🎉, or busy making plans for the new year 📆, or just chilling out 😎 (like me ✋). And for these reasons, I decided that the first article of the year shouldn’t take much of your celebration / planning / chilling-out time. …
The Content Culture at ShoutOUT Labs
The gap year after my A/Ls was when I got to know about ShoutOUT Labs, and my passion for writing made me take up the content creation there. Initially, it was just me writing an article per week and when the workload