We, at ShoutOUT Labs have been happily operating in Amazon Web Services for years now, and are constantly amazed at the services that Amazon introduces everyday. ShoutOUT had the luxury of starting its journey with AWS and we’ve continuously been able to make our customers happy. However, there is always room for improvement. And luckily, ShoutOUT has got a great team who wouldn’t hesitate to embrace new technologies to improve the platform and that’s the very reason why we decided to try serverless architecture.

However, before I move into explaining our serverless architecture, I would like to share some info on the services and infrastructure we previously had, and why we decided to switch to a serverless architecture.

We used to run a couple of services built with nodejs on top of express framework and they served our ShoutOUT dashboard and integrations with several third party services. These were deployed on docker containers inside amazon elastic container service. They ran pretty much smoothly and we had ensured availability through running multiple containers and serving through elastic load balancer. However, when the number of services and complexity of each service increased, the obvious need to expand the compute capacity arose. The interesting (or not so interesting) fact is that the traffic we get for these services is very much unpredictable. For example, if it’s a festive season, we get more traffic through the dashboard. If an integrated third party application starts sending more traffic due to some reason, or if a customer runs a Facebook campaign integrated with their ShoutOUT account, we experience traffic spikes. So there is no defined pattern for spikes and idle times. However, when it happens, the service should be available and capable of handling the increasing workload, especially for third party integrations in which data is being synchronized. I know you might be wondering that we could have scaled our ecs environment, adding more container instances and multiple service containers. Yes, but the nature of our business is a SaaS and the cost is a critical factor there.

The diagram below shows an overview of the deployment setup we had previously.

Overview of the previous deployment setup

It was the time all these serverless stories boomed in. They were exactly what we have been looking for as a SaaS solutions provider. Being able to get rid of all the scaling concerns was a big relief, with the added advantage of paying only for what we use. So, without any further due we started migrating our services to the serverless stack. Luckily we had built our services with nodejs and it was fully supported by lambda. So it was only a small effort to wrap them up with lambda functions. By this time, serverless framework was in a very early stage and we had no clue that it even existed. Therefore, we had to do a lot of manual configurations on api gateway and lambda, and when it came to deploying multiple services, it was really painful. Then we found a couple of node modules which streamline the process upto a certain extent. However, soon enough we found this awesome serverless framework which was exactly what we were looking for. Serverless framework saved us a lot of time and streamlined development to deploy process. We fully embraced it and it indeed solved a big pain in the ass 🙂

Around 80% of the backend services we had were successfully migrated to serverless stack and we could cut off a considerable amount of cost through it. The diagram below shows an overview of the current setup we have.

Overview of the current deployment setup

Apart from cost reduction, we were able to gain a lot of other advantages through this migration.

  • No need to worry on scaling since Amazon takes care of it pretty much nicely
  • High availability of our backend services
  • Resiliency since each execution is contained and isolated, and thus have no impact on other executions
  • Easily accessible logs from cloud watch ensures traceability

All our new services are built on serverless stack unless there is a serious demand not to. And we have now shortened our release cycles to a great extent. As a startup and a SaaS, provider time to market is a critical factor and I would say we are successful in that regard.

Finally, I would like to point out one other thing. Cloud technologies and platforms, especially serverless architectures, evolve and improve in a very fast pace. As solutions providers, we need to have our systems prepared to embrace and cope with these new technologies. And we should always adapt our systems to them, or we would end up with a legacy system which gets no benefits as we discussed above. I suggest you go back and look at how far you are lagging behind new technologies, and see whether you can improve what you are doing, in order to keep up with the fast advancing industry.